Meet Fin — Your AI Claims Assistant
Fin automates home warranty claim intake and authorization through conversational AI — guiding homeowners step by step, verifying coverage, and routing complete, decision-ready claims straight to your authorizers.
Customer satisfaction (CSAT) improved by 28%
When Brynn's air conditioner failed during a record-breaking heatwave, the warranty provider turned to Fin to handle the claim.
In less than five minutes, Fin guided the customer through the process — capturing appliance details, verifying coverage, and routing a complete claim to the authorizations team. The technician dispatch was approved within the hour.
Trusted by top warranty companies worldwide:
How Fin works for Home Warranty
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Train
Teach Fin your warranty procedures, coverage rules, and escalation policies so it can handle every claim with accuracy and compliance.
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Test
Simulate real homeowner conversations, from appliance breakdowns to coverage checks, to ensure Fin responds exactly as your team would before going live.
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Deploy
Activate Fin across all channels including web, SMS, and your warranty portal for instant, 24/7 claim intake and routing to authorizers.
Built to Work Where You Do
Fin integrates seamlessly with your tools and workflows while honoring your existing business rules and decision trees. That means instant automation without losing the logic that keeps your claims compliant and consistent.
Want to see Fin in action?
Warranty teams using Fin report a 40% drop in phone time and an 80% faster claim-to-decision rate.
💬 Chat with Fin